Build Third party multi-service provider integration using Event-Driven based architecture & Reactive programming
Objective This document highlights the solution approach for multi telecom service provider integration on AWS platform using Event-Driven based Architecture & reactive programming using the Java based Spring Boot framework & Java RX. In telecom, there are two types of incident management of creating the ticket, CM i.e. change management & TM i.e. trouble management CM Creating the request/ticket for the infrequent events. This can be happened one/two times in a year, as a production release plan. For the CM category, there are many service providers who are giving support for creating the ticket CM. TM Trouble Management, request/ticket would be created frequently in a year, like creating the ticket for the network router, cable, device, etc. About to crate TM ticket, there is so many TM category of multi-service provider. Key challenges On-boarding the multi telecom service provider in a common platform is really challenging due to each service provid...

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